Contact support
Customer service specialists can only advise you on the app statistics for the login you use to contact them. You can see your login in the top-right corner of the screen.
If you have a general question, the login doesn't matter.
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Try asking your question to AI-assistant.
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Try searching for the answer to your question in the section FAQ and troubleshooting.
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If you have an Android app, make sure that it complies with the updated Google Play geodata use and transfer policies. For more information, see the documentation.
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If you didn't find the answer you were looking for, you can use the feedback form to submit your question. Please describe the problem in as much detail as possible. Attach a screenshot if possible.
AppMetrica support is available from 10:00 to 19:00 (UTC+3), Monday through Friday. We won't be able to assist you during non-working hours, weekends, and holidays.