---
metadata:
- name: generator
content: Diplodoc Platform v5.50.6
alternate:
- https://appmetrica.yandex.com/docs/en/common/payments.md
- https://appmetrica.yandex.com/docs/ru/common/payments.md
---
> **Documentation Index:** Fetch the complete configuration index at https://appmetrica.yandex.com/docs/en/llms.txt
# Paid tools
When registering an AppMetrica account, you automatically get the [Free plan](https://appmetrica.yandex.com/docs/en/common/pricing/uae-currency.md). If you want to use paid tools, switch to the **Custom** or **Pro** plan.
{% note info "" %}
A paid plan can only be activated by an employee with [organization editing](https://appmetrica.yandex.com/docs/en/common/access.md) rights.
{% endnote %}
To activate a paid plan:
1. At the top of the page, click **To organization**. If you don't see this button, this means you don't have sufficient access rights.
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1. Navigate to **Payment and plan**.
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1. Fill in your bank details at the bottom of the page. These details will be used for invoicing, and the payer you entered will be specified in our records when we receive payments from you.
1. Read the offer and check the **I accept the relevant provisions of the offer** box.
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1. Proceed to configuring a plan by clicking **Settings** under the description of the plan you want to activate (**Custom** or **Pro**).
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1. The "Plan settings" page will open with the option calculator feature. Select the tools you need and adjust limits as needed. Every time you make a change to a line, its status is updated. At the bottom of the page you can see the total cost of all the services selected.
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1. Click the **Proceed to purchase** button. The **Apply plan changes** window will open with the list of all the tools you selected.
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1. Double-check your settings. If everything is correct, click **Activate plan and top up balance**.
Your paid tools are now activated and ready to use. The first invoice must be paid within five days. Generate a payment invoice and pass it to your accounting department.
{% note info "" %}
AppMetrica paid services are provided on a prepaid basis. You need to keep your account balance positive at all times. You are charged every day for the services provided on that day.
{% endnote %}
## Payment {#pay}
After you activate a paid plan, our system will suggest that you add to your balance the amount that will be enough for one month. You'll be able to adjust this amount if needed.
1. In the **Top up balance** window, check the amount specified and click **Go to payment**.
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1. This opens your Yandex Balance account. Select payment method — **Card** or **Invoice**.
{% list tabs %}
- Card
Click **Pay**.
- Invoice
Click **Create a billing invoice**. Download the invoice and pass it to your accounting department for payment.
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After your payment is processed by the bank, the funds will appear in your account balance. To check your balance, select **To organization** → **Payment and plan**.
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If your balance isn't topped up within five days, your access to paid services will be suspended and your account will be switched back to the **Free** plan. You'll be able to regain access to paid services after clearing your debt.
{% endnote %}
## Topping up your balance {#replenish}
To top up your balance, select **To organization** → **Payment and plan**.
1. Click **Add**.
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1. Specify an amount.
1. Click **Go to payment**.
This opens your Yandex Balance account. Generate and pay your invoice.
## Closing documents {#documents}
Yandex issues closing documents for paid services every month. These documents are dated the last day of a current month, but they are created and sent in the beginning of the following month. For example, closing documents for May will be dated May 31, but they will be generated and sent in early June.
Each closing document package contains:
- A certificate of services rendered.
- An invoice.
The amount specified in the documents is the cost of the services actually rendered within a month rather than the amount added to your balance that month. For example, if you add ₽100,000 to your account but the cost of services rendered is ₽30,000, the amount indicated in the closing documents is ₽30,000. This amount is deducted from your balance leaving ₽70,000 for future use.
You can receive your closing documents:
- On paper. In this case, the scanned copies of your documents are sent to the email address you specified in your account, and their originals are mailed to the company postal address specified in your account.
- Through your electronic document management (EDM).
## Troubleshooting {#troubleshooting}
{% cut "I can't generate an invoice because I don't have access to Yandex Balance" %}
Typically, users who have edit access to the **Organization** section can generate invoices and work with Yandex Balance.
If you can edit your organization's data but can't generate invoices or access Yandex Balance, it's likely that your username has already been registered for another client (for example, in another Yandex service). Either contact Yandex Balance support or create a new username, grant it organization edit access, and use this username to work with the account.
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